MCWApp Terms and Conditions

By accessing, registering on, or using mcwapp in any way, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. These terms form a legally binding agreement between you and mcwapp. If you do not agree with any part of these terms, you must not use the mcwapp platform.

These terms apply to all users of mcwapp, including registered players, visitors browsing the platform, and anyone who interacts with any mcwapp service. Using mcwapp on a mobile device, through the mcwapp app, or through any other access method is subject to the same terms.

To register and play on mcwapp, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age.
• You must be a resident of a jurisdiction where online gaming is not prohibited by local law.
• You must not be a current employee, contractor, or close family member of an employee of mcwapp.
• You must not have been previously excluded or banned from mcwapp for any reason.
• You must be acting on your own behalf and not on behalf of any third party.

mcwapp reserves the right to request proof of age and identity at any time. If you cannot provide satisfactory verification, your account may be suspended until verification is complete. Any winnings accumulated during an unverified period may be withheld pending review.

Each person may register only one mcwapp account. Creating multiple accounts — whether under the same name, the same device, the same payment method, or the same IP address — is a violation of these terms and will result in all associated accounts being closed.

When registering on mcwapp, you agree to provide accurate, complete, and up-to-date information. This includes your full name, date of birth, and a valid mobile number linked to your bKash, Nagad, or Rocket account. You are responsible for keeping your account information current.

You are solely responsible for maintaining the confidentiality of your mcwapp login credentials. Do not share your password with anyone. mcwapp will never ask for your password via email, chat, or phone. If you believe your account has been accessed without your permission, contact support immediately at [email protected].

• Account registration on mcwapp is free.
• You must use a valid mobile number that you own and control.
• Accounts registered with false information may be closed without notice.
• mcwapp reserves the right to decline any registration at its discretion.

mcwapp accepts deposits via bKash, Nagad, and Rocket. These are the only accepted payment methods. Deposits made through any other channel will not be credited and may not be recoverable.

• Minimum deposit: ৳200
• Maximum single deposit: ৳50,000 (subject to change)
• Deposits are credited to your mcwapp balance in real time under normal circumstances.
• If a deposit is not credited within 15 minutes, contact mcwapp support with your transaction reference number.

All deposits must be made from a payment account registered in your own name. Deposits from third-party accounts are not permitted. If mcwapp identifies a deposit from a third-party account, the deposit may be reversed and the account suspended pending investigation.

Withdrawal requests on mcwapp are processed to the same payment method used for your most recent deposit. You cannot withdraw to a different account or a different payment provider than the one used to deposit.

• Minimum withdrawal: ৳500
• Maximum single withdrawal: ৳100,000 per transaction
• Standard processing time: within 30 minutes during normal operating hours
• Withdrawals requested during peak periods may take up to 2 hours

Before your first withdrawal, mcwapp may require identity verification. This is a standard compliance requirement and is not a reflection of any suspicion. You will be asked to confirm your name and mobile number match the payment account details on file.

mcwapp reserves the right to delay or decline a withdrawal if there is an ongoing investigation into the account, if the account has not met bonus wagering requirements, or if there is any reason to suspect fraudulent activity.

mcwapp offers a range of bonuses and promotions to registered players. All bonuses are subject to the specific terms stated on the Rewards page at the time the bonus is claimed. General bonus rules that apply across all mcwapp promotions are as follows:

• Each bonus may only be claimed once per player, per household, and per device.
• Bonuses cannot be transferred between accounts or converted to cash before wagering requirements are met.
• mcwapp reserves the right to modify, suspend, or cancel any promotion at any time.
• Attempting to abuse a bonus — including through the use of multiple accounts or coordinated play — will result in the bonus being voided and the account reviewed.
• Wagering requirements must be completed within the validity period stated for each bonus. Expired bonuses are forfeited.

Welcome bonuses on mcwapp are available to new players only. A new player is defined as someone who has never previously held a mcwapp account. Players who close and re-register an account are not eligible for welcome bonuses on the new account.

All games available on mcwapp — including arcade games, fishing games, slots, and any other game type — use certified random number generators (RNG) to determine outcomes. Game results are not influenced by mcwapp staff, previous results, or player behaviour.

Each game on mcwapp has its own set of rules, which are accessible within the game interface. It is your responsibility to understand the rules of any game before placing a bet. mcwapp is not responsible for losses resulting from a player's misunderstanding of game rules.

• All game outcomes are final once confirmed by the mcwapp system.
• In the event of a technical error during a game round, the round may be voided and stakes returned.
• mcwapp does not guarantee continuous availability of any specific game.
• Game RTP (return to player) percentages are available on request from mcwapp support.

The following activities are strictly prohibited on mcwapp. Engaging in any of these will result in immediate account suspension and may result in legal action:

• Creating or operating more than one mcwapp account
• Using automated software, bots, or scripts to interact with mcwapp games or systems
• Exploiting software bugs, glitches, or errors for financial gain
• Colluding with other players to gain an unfair advantage
• Using stolen, fraudulent, or unauthorised payment methods
• Attempting to launder money through mcwapp deposits and withdrawals
• Providing false identity information during registration or verification
• Harassing, threatening, or abusing mcwapp staff or other players

mcwapp reserves the right to suspend or close any account at any time, with or without prior notice, for any of the following reasons:

• Breach of any provision of these Terms and Conditions
• Failure to complete identity verification within a reasonable timeframe
• Suspected fraudulent activity or money laundering
• Account inactivity for a period exceeding 12 consecutive months
• Player-requested self-exclusion under the responsible gaming programme

If your mcwapp account is closed due to a breach of these terms, any balance remaining in the account — including both real-money and bonus funds — may be forfeited. If the closure is for any other reason, your real-money balance will be returned to your registered payment method within 5 business days.

You may close your mcwapp account at any time by contacting support at [email protected]. Account closure requests are processed within 24 hours.

mcwapp is committed to promoting responsible gaming. We provide a range of tools to help players manage their gaming activity, including deposit limits, session time limits, cooling-off periods, and permanent self-exclusion. These tools are available in your account settings and take effect immediately upon activation.

If you believe your gaming is becoming a problem, we strongly encourage you to use these tools or contact our support team. mcwapp's responsible gaming team is available 24 hours a day, 7 days a week.

Self-exclusion requests are irreversible for the duration of the exclusion period chosen. During a self-exclusion period, mcwapp will not send promotional communications to the excluded account and will decline any attempt to log in or register a new account.

mcwapp collects and processes personal data in accordance with its Privacy Policy. By registering on mcwapp, you consent to the collection and use of your personal data as described in that policy.

mcwapp will never sell your personal data to third parties. Data is shared only where required by law, for payment processing purposes, or with service providers who assist in operating the mcwapp platform — all of whom are bound by confidentiality obligations.

• You have the right to request a copy of the data mcwapp holds about you.
• You may request correction of inaccurate data at any time.
• Data deletion requests are subject to legal retention requirements.

mcwapp provides its platform on an "as is" basis. While we make every effort to ensure continuous, error-free service, we cannot guarantee that the platform will be available at all times or that it will be free from technical issues.

To the maximum extent permitted by applicable law, mcwapp's total liability to any player for any claim arising from use of the platform is limited to the amount deposited by that player in the 30 days preceding the claim. mcwapp is not liable for:

• Loss of profits or winnings resulting from technical errors or service interruptions
• Losses resulting from a player's failure to read or understand game rules
• Losses resulting from unauthorised access to a player's account due to the player's failure to protect their login credentials
• Any indirect, consequential, or incidental losses of any kind

mcwapp reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated version will be published on this page with a revised "Last updated" date. It is your responsibility to review these terms periodically.

Continued use of mcwapp after any changes to these terms constitutes your acceptance of the revised terms. If you do not agree with the updated terms, you must stop using mcwapp and may request account closure by contacting support.

For significant changes that materially affect player rights, mcwapp will make reasonable efforts to notify registered players via the contact details on file — typically by SMS to the registered mobile number.

If you have any questions about these Terms and Conditions, or about your mcwapp account, please contact the mcwapp support team:

• Email: [email protected]
• Live chat: available 24/7 from within your mcwapp account
• FAQ: mcwapp FAQ page

mcwapp aims to respond to all support enquiries within 2 hours. For urgent account issues, live chat is the fastest way to reach the team.